Central command for the supervisor. Live shift status — staff strength, absentees, backup status, open complaints, and pending tasks. The shift timeline drives the day: briefing must be logged before tasks can be assigned. All 13 KRA functions accessible from here.

Supervisor verifies that all staff punch in via face recognition within the geo-fence before shift start. Cross-checks expected roster vs actual attendance. Identifies absentees immediately and arranges backup. Flags anomalies — late punches, geo-mismatch, duplicate punches. Supervisor can manually override failed face matches (after 3 failures).

Supervisor manages shift-wise deployment per the approved plan. Each staff member is assigned to a specific floor or zone. Backup staff slotted into absent positions. Deployment plan visible to Field Officer. Shift roster view shows coverage at a glance — red gaps must be filled before briefing.

Supervisor inspects all staff daily for uniform and grooming standards before shift. Photo capture tagged as 'uniform_compliance'. Violations flagged with a corrective action note and notified to Field Officer. Repeat violations escalated. Part of the daily shift start checklist.

Briefing must be logged BEFORE tasks can be assigned — it's a hard gate in the system. Log topic, time, and attendees. Post-shift debrief at end covers performance, issues, and client feedback. Both sent to Field Officer. Admin can view history.

Supervisor assigns cleaning tasks to each Housekeeping Staff member at the start of shift. Staff receive FCM push notification. They mark tasks complete in their app with optional photo evidence. Incomplete tasks flagged at shift end — reported to both Supervisor and Field Officer. Task list reflects the floor deployment plan.

Supervisor conducts regular floor rounds — minimum 3 per shift. Each round is GPS-stamped per floor, with observations and photo evidence. Observations logged in real-time. Uniform compliance photo captured during rounds. Gyroscope alert (Module 12) complements this — detects staff idle or unusual movement.

Supervisor logs, monitors, and closes complaints with SLA timers. Closure requires evidence photo. SLA breach auto-escalates to FO + Admin via FCM (P1). Snag tickets include description, department, and SLA. Supervisor handles client-reported issues too — logged, actioned, and closed with evidence. Admin has full visibility.

Supervisor maintains consumable stock register and raises requisitions when stock is low. Approval flow: Supervisor raises → Field Officer approves → Admin fulfills. Equipment condition tracked — repair requests raised with description, urgency, and photo. Only trained staff allowed to operate machines.

Shift change communication — outgoing supervisor passes pending tasks, incidents, and instructions to incoming supervisor via a timestamped handover note. Incoming supervisor reviews and acknowledges. Both notes stored in DB. Field Officer receives summary. Ensures zero information loss between shifts.

Supervisor maintains daily cleaning checklists, attendance logs, and task records — all must be audit-ready. Digital document store auto-generates checklists from inspection module. Supervisor signs off on daily shift records. Admin panel shows document compliance per site.

Supervisor ensures all staff files are up to date — ID proofs, police verification status, training logs. Document expiry alerts auto-generated by admin panel. Supervisor flags outdated records and prompts staff to update. New staff records created during onboarding and maintained throughout tenure.

End-of-day report submitted to Field Officer and Operations Manager. Compiled automatically from shift data — tasks, attendance, complaints, rounds. Supervisor adds narrative summary and notable issues. Pushed to admin panel in real-time. Also used for client review participation.

All FCM push notifications received by Supervisor. P1 — geo-fence breach, face match fail ×3, SLA breach. P2 — task assignments from FO, low stock. P3 — handover received, training event notifications. P4 — payslip, routine updates. All site-scoped to assigned site only.