Central view for the Trainer showing monthly compliance status, upcoming sessions, remedial flags, and R&R event status. Cron auto-alert sent on 20th if monthly training not yet logged. Quick access to all training workflows. Reports to Site In-charge — all completions trigger FCM to them.

Trainer schedules upcoming sessions with topic, date, time, venue, target attendees, and linked SOP/material. System sends FCM to all selected staff with session details. Cron auto-alerts Trainer on 20th if monthly training not yet logged. Sessions linked to monthly compliance tracker.

Trainer manages all training content — PDFs, videos, sign-in sheets, and group photos. Materials are attached to training session records. SOP documents linked from the SOP library. All files stored in S3/Azure Blob. Staff can access session-linked materials offline post-training.

Trainer starts the session and the system begins recording — timestamp, duration, attendee count. Real-time progress indicator shows elapsed vs total duration. Trainer logs key topics covered and marks attendance. Evidence upload (photos + sign-in sheet) enabled throughout. Session close triggers compliance update and FCM to Site In-charge.

Trainer marks each participant present or absent in real-time during the session. Absent staff are flagged in skill matrix — if they miss mandatory training, it affects their compliance record. Attendance list linked to session record. Used for compliance reporting and evidence.

Trainer conducts a knowledge check quiz at the end of each session. Questions are topic-specific. Each participant's score is logged individually. Pass threshold is 80% — participants who fail are flagged for remedial. Hospital sessions include mandatory infection control quiz with stricter 80% pass requirement.

Trainer uploads group photo and sign-in sheet photo as evidence for each session. Evidence is mandatory before session can be marked complete. In-app camera captures GPS-tagged photos. Sign-in sheet is physically signed by all attendees, then photographed. Evidence stored in S3 and linked to session record for admin audit.

Trainer conducts initial training for all new hires as part of the onboarding pipeline. This must be completed before attendance is activated. Covers company policies, cleaning methods, site layout, and SOP introduction. Site In-charge triggers onboarding — Trainer is notified to conduct the training step.

Refresher sessions are periodic re-training for existing staff on topics they've already been trained in. Purpose is to reinforce standards, update on SOP changes, and address drift from best practices found in audits. Trainer schedules refreshers based on audit findings, compliance reports, or SOP version updates.

Trainer conducts soft skills sessions covering professional communication with residents, clients, and building management. Topics include: greeting etiquette, handling complaints politely, professional appearance, problem-solving approach, and teamwork. Particularly important for hotel and hospital site types where staff interact with clients daily.

Trainer covers workplace safety procedures — chemical spill response, fire evacuation, first aid basics, PPE usage, and incident reporting. Safety training is mandatory for all staff and tracked in compliance. Hospital sites have additional infection control safety requirements. Any safety incident during shift is traced back to training records.

Trainer monitors monthly compliance per topic and per site. Completion of all mandatory sessions triggers the monthly compliance report auto-generation on last day of month. FCM sent to Field Officer on each completion. Admin dashboard receives real-time compliance updates. Gap analysis visible in admin panel.

After each session, Trainer updates skill levels in the matrix for all participants. Skill levels reflect training progress — increases after completed sessions, quiz scores influence the delta. Remedial flags are set here when quiz scores are below threshold. Succession candidate tags visible but set by Site In-charge only.

Targeted sessions for staff who failed quizzes or were flagged by Site In-charge on appraisal. Remedial sessions must be conducted within 14 days of the flag. Trainer conducts 1-on-1 or small group remedial. After remedial, quiz is re-administered. If passed, flag is cleared. If failed again, escalated to Site In-charge for further action.

Monthly R&R event per site — Trainer conducts and logs the event. Field Officer initiates, Trainer records. Award recipient, reason, attendees, and evidence photo are all required. R&R is separate from training sessions and has its own compliance tracker. Logged in admin panel archive. Boosts staff morale and incentivises performance.

All FCM push notifications received by Trainer. Primarily P3 and P4 events — session reminders, cron alerts, remedial flag notifications from SI, and R&R reminders. Trainer does not receive P1 safety/security alerts (those go to Supervisor + FO). All notifications site-scoped to assigned site only.